Privacy Policy

Lab Kendra Diagnostic Laboratory ("we", "our", or "us") is committed to protecting the privacy and confidentiality of our patients, visitors, and users. This Privacy Policy explains how we collect, use, store, and protect your personal and medical information when you use our website or services.

1. Information We Collect

1.1 Personal Information

• Full Name
• Phone Number
• Email Address
• Address
• Date of Birth
• Gender
• Medical history or health-related information
• Diagnostic test results

1.2 Usage Data

• IP address
• Browser type and device information
• Pages visited and time spent on our website

1.3 Cookies & Tracking

We use cookies and similar technologies to improve user experience. You may manage cookie preferences through your browser settings.

2. How We Use Your Information

• Provide diagnostic and pathology services
• Book appointments and home sample collection
• Generate and deliver test reports
• Communicate important updates and results
• Improve our services and website experience
• Comply with legal and regulatory requirements

3. Sharing of Information

• With healthcare professionals involved in your diagnosis
• With laboratories or partners strictly for testing purposes
• When required by law or government authorities

4. Data Protection & Security

We take strict measures to protect your data, including secure servers, restricted access, and confidential handling of medical reports.

5. Cookies & Website Tracking

Cookies help us enhance site performance and usability. You can disable cookies via your browser settings.

6. Third-Party Services

We may use third-party services such as payment gateways or analytics tools. We are not responsible for their privacy practices.

7. Your Rights

• Access your personal information
• Request correction of incorrect data
• Request deletion of data (subject to legal requirements)
• Withdraw consent where applicable

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

9. Contact Us